We are looking for a skilled VAS Performance Engineer to monitor, analyze, and optimize the performance of Value-Added Services (VAS), ensuring high availability, KPI compliance, and an exceptional customer experience.
Key Responsibilities:
* Monitor and optimize VAS platforms including USSD, MCN, VMS, RBT, SMSC, MMSC, Anti-Spam, and MCC
* Analyze KPIs/KQIs, identify performance degradations, and perform root cause analysis
* Prepare performance reports, dashboards, and improvement recommendations
* Coordinate with Core, IP, Transmission, and IT teams to resolve end-to-end issues
* Drive optimization initiatives, capacity planning, and configuration tuning
* Support new service rollouts and ensure performance compliance
* Develop automation use cases and leverage analytics tools for proactive monitoring
* Present performance insights to customers and internal stakeholders
Requirements:
* Strong knowledge of VAS architecture and protocols (SMPP, HTTP, SIP, SS7, Diameter)
* Hands-on experience with USSD Gateway, SMSC, MMSC, VMS, and related VAS platforms
* Understanding of 2G/3G/4G/5G Core integration with VAS services
* Experience with ENIQ, CEM, probes, dashboards, or similar performance tools
* Strong analytical and troubleshooting skills with KPI-driven optimization experience
* Knowledge of Python or SQL and automation concepts is a plus
* Experience with telecom operators or vendors such as Ericsson or Huawei is preferred
To apply for this job email your details to omniaelshamy@sis.net.sa.
English (UK) 
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