Idarat (TSO) Technical Services Operations
Maximise your business infrastructure with IdaratTSO's streamline Technical Services Operations. Our tailored solutions cover everything from installations to maintenance, optimising efficiency and lowering Total Cost of Ownership (TCO).

Do your competitors currently
use TSO services to gain an advantage?

Market size and growth

Market size and growth

  • The global TSO market reached a value of approximately $92.5 billion in 2020 and is expected to grow to $98.4 billion by 2024 (Statista).
  • This growth is driven by the increasing demand for IT services outsourcing, enabling companies to concentrate on core strengths while benefiting from TSO providers’ expertise.
  • Businesses of all scales, from small enterprises to large corporations, use TSO services to efficiently and economically handle their IT requirements.
Competitive advantage

Competitive advantage

  • Cost Savings: Outsourcing IT functions to TSO providers leads to substantial cost reductions compared to maintaining an internal IT team.
  • Specialized Expertise: TSO companies boast skilled technicians proficient in various technologies, enabling competitors to tap into specialized knowledge and stay abreast of industry trends.
  • Efficiency & Focus: By entrusting IT operations to TSO providers, competitors can concentrate on core business activities while the provider handles IT lifecycles, infrastructure optimization, and proactive monitoring.

Idarat for Technical Services Operations Services

Idarat TSO's service delivery model emphasizes a deep vertical focus strategically aligning

our expertise with the specific needs of four core industries IT, Telecom, Power, and Enterprise.Our Services includ

Global Success Stories

Our milestones

Active Teams

Active Teams

Delivered Field Jobs

Delivered Field Jobs

Projects

Projects

Daily Operations

Daily Operations

clients Served

clients Served

Active Teams

Active Teams

Delivered Field Jobs

Delivered Field Jobs

Projects

Projects

Daily Operations

Daily Operations

clients Served

clients Served

Serving You Globally

Offices in 9 countries

Egypt

Egypt

 Jordan

Jordan

 Palestine

Palestine

UAE

UAE

Saudi Arabia (HQ)

Saudi Arabia (HQ)

UK

UK

 Australia

Australia

Tanzania

Tanzania

Philippines

Philippines

Idarat for Technical Services Operations Services

Idarat TSO's service delivery model emphasizes a deep vertical focus strategically aligning

our expertise with the specific needs of four core industries IT, Telecom, Power, and Enterprise.Our Services includ

Technical Acceptance & Quality Assurance services

Technical Acceptance & Quality Assurance services

 – We do Quality audits and Verification on behalf of our customers for their LAN and WiFi network modifications; Modernization, Add/Remove specific parts to ensure it is installed according to quality standards and performing as planned

Idarat TSO Technical operations and maintenance managed services

Idarat TSO Technical operations and maintenance managed services

– IT-managed service
– cyber-Security managed service

Idarat TSO non-technical support service

Idarat TSO non-technical support service

Material Management Services:
-Inspection & Quality assurance-Material packing & Handling

-Delivery and transportation
-Inventory Management
-Storage and Warehousing

-Fleet Sourcing Management

-Accommodation Service for FM (Field maintenance) 

Idarat TSO Technical design and optimization services

Idarat TSO Technical design and optimization services

-Network Design
-Planning
-Network performance optimization
-Network Integration

Idarat TSO Technical rollout/installation/integration services

Idarat TSO Technical rollout/installation/integration services

-IT Solution
-cyber Security
-Internet of Things (IoT) for Smart Facilities.
-LAN and or WiFi Access Network
-Storage and print services
-PCs and laptops and their accessories
-BMS Systems Design, -Supply and Deployment

Idarat TSO EHS Services

Idarat TSO EHS Services

-OEHS services
-OEHS Outsources
-OEHS Audit

 Idarat TSO Technical Support services

Idarat TSO Technical Support services

-HR essential functions Development
-HR Sourcing & Personnel recruitment
-Recruitment Process Outsourcing (RPO)
-Personnel development planning and execution

-Technical Training
-Customer workshop includes: 

  • ON Job Training (OJT)     
  • Prepare field resources for the Vendor

   -Technical Assessment Consulting Services (operational & Customer)
-Individual Performance Management according to defined Personal Targets and performance metrics

Who can benefit the most from Idarat TSO services?

Explore the advantages of Idarat’s TSO services designed for large enterprises, government agencies, medium-sized businesses, and niche industries.

 Large Enterprises

Large Enterprises

Idarat’s TSO solutions are tailored for large corporations grappling with complex IT systems. Experience our cost-effectiveness, streamlined operations, and specialized IT support.

 Medium-Sized Businesses

Medium-Sized Businesses

Idarat TSO empowers medium-sized businesses with cost-efficient IT outsourcing. Improve performance and save resources by partnering with Idarat TSO.

Companies Seeking Operational Efficiency

Companies Seeking Operational Efficiency

Idarat TSO’s proactive IT management reduces downtime and boosts efficiency for all businesses. 

Stay operational with our reliable IT support.

Government Agencies

Government Agencies

Government entities in Saudi Arabia and the Middle East trust Idarat TSO for IT lifecycle management and cutting-edge solutions. 

Benefit from our enhanced security, efficiency, and industry insights.

Businesses in Niche Industries

Businesses in Niche Industries

Idarat TSO’s expertise benefits niche industries with specific IT needs. 

Stay ahead with our tailored solutions and expert guidance.

ICT Players

ICT Players

Idarat TSO is a vital part of the ICT sector, supporting Mobile Operators, Telco companies, IT firms, and Enterprises. 

We help you access specialized IT services for optimized operations and industry-leading expertise.

Who can benefit the most from
Idarat TSO services?

Explore the advantages of Idarat’s TSO services designed for large enterprises, government agencies, medium-sized businesses, and niche industries.

By aligning your organisation’s specific needs and goals with the capabilities of an HCM solution, you can unlock significant value, empower your HR team, and gain a competitive edge in the marketplace.
 Large Enterprises

Large Enterprises

Idarat’s TSO solutions are tailored for large corporations grappling with complex IT systems. Experience our cost-effectiveness, streamlined operations, and specialized IT support.

Government Agencies

Government Agencies

Government entities in Saudi Arabia and the Middle East trust Idarat TSO for IT lifecycle management and cutting-edge solutions. 

Benefit from our enhanced security, efficiency, and industry insights.

 Medium-Sized Businesses

Medium-Sized Businesses

Idarat TSO empowers medium-sized businesses with cost-efficient IT outsourcing. Improve performance and save resources by partnering with Idarat TSO.

Businesses in Niche Industries

Businesses in Niche Industries

Idarat TSO’s expertise benefits niche industries with specific IT needs. 

Stay ahead with our tailored solutions and expert guidance.

Companies Seeking Operational Efficiency

Companies Seeking Operational Efficiency

Idarat TSO’s proactive IT management reduces downtime and boosts efficiency for all businesses. 

Stay operational with our reliable IT support.

ICT Players

ICT Players

Idarat TSO is a vital part of the ICT sector, supporting Mobile Operators, Telco companies, IT firms, and Enterprises. 

We help you access specialized IT services for optimized operations and industry-leading expertise.

Discover our portal and find
the right professional match

Discover our portal and find
the right professional match

Why Choose Idarat TSO for Your
Technical Services Operations Development?

Choose Idarat TSO for your technical services operations development and experience our organizational agility,ensuring rapid adaptation to your changing needs. Our highly qualified staff delivers top-tier services, equipped with expertise in diverse technologies for seamless operations. Customer satisfaction is our utmost priority, surpassing expectations with reliable and effective solutions. With a proven track record of success across industries, you can trust us to provide tailored services that propel your business forward. Our deep industry expertise keeps you ahead with cutting-edge solutions and best practices, making Idarat TSO the perfect partner for your technical services operations.

Our promise & values at Idarat TSO

At Idarat TSO, we promise to deliver high-quality services with a focus on efficiency and accountability. Our dedicated staff is committed to ensuring the fastest possible time to market for your projects, all while maintaining Total Cost of Ownership (TCO) in mind. We uphold values of excellence, transparency, and reliability in every aspect of our operations. Count on Idarat TSO to provide innovative solutions, personalized service, and a partnership built on trust and mutual success.

Trust Idarat TSO for reliable and innovative solutions tailored to your specific needs.

Our expertise & history

Idarat TSO is a brand of Saudi Intelligent Solutions LLC, offered Technological service solutions to the SIS group and clients, since 2007 in the Saudi market. At Idarat TSO, we bring expertise and a strong history of successful partnerships with industry giants like Ericsson and Nokia in Saudi Arabia, Egypt, and Jordan. Our track record speaks volumes, having completed over 6000 field activities across 2200 GSM sites in Saudi Arabia alone. In Jordan, we have executed more than 2600 activities across 1057 sites. This extensive experience demonstrates our deep understanding of the telecommunications landscape and our ability to deliver exceptional services efficiently and effectively. 

How can Technical Services Operations
( TSO ) benefit your business?

In today’s competitive Middle Eastern landscape, maximizing operational efficiency and controlling costs are necessary for businesses. 

As Idarat TSO experts, we understand these challenges and see how partnering with a TSO oraganisation can significantly benefit your organization. Here’s how our services can directly translate to tangible advantages for your business.

Reduces Costs

Reduces Costs

Idarat TSOs effectively address the challenge of IT personnel retention in the ICT sector. Our comprehensive IT lifecycle management, covering deployment, maintenance, repairs, and upgrades, eliminates the need for your IT staff. 

This results in significant savings on salaries, benefits, and training costs. 

For instance, a Dubai-based partner experienced a 20% reduction in their IT budget by outsourcing maintenance to our TSO team.

Enhanced Expertise

Enhanced Expertise

Partner with Idarat TSOs, experts in attracting and retaining top-tier IT talent. 

Forget the trouble of finding and keeping specialized IT staff, especially for niche technologies. 

Our highly skilled technicians, deeply versed in various technologies, stay informed of industry trends to guarantee your systems are always cutting-edge. 

This unparalleled expertise ensures up-to-date systems without the complexities of hiring and retaining niche technology staff.

Improved Efficiency

Improved Efficiency

Experience the heightened efficiency brought by our expertise in technology infrastructure optimization. 

We proactively monitor systems, resolving issues before they escalate and ensuring uninterrupted business operations. 

Notably, a Saudi Arabian client utilising our TSO services reported a remarkable 30% decrease in IT-related downtime.

Trusted by 300+ Clients

SIS Global since 2007 have been trusted by many premiere clients

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Idarat TSO
for Technical Services Operations

Idarat HCM, as part of SIS Global, delivers complete 360-degree Human Capital Management services and solutions.

With our innovative approach, we revolutionize HR processes to drive efficiency, increase productivity and maintain TCO.

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