Do your competitors currently
use TSO services to gain an advantage?

Market size and growth
- The global TSO market reached a value of approximately $92.5 billion in 2020 and is expected to grow to $98.4 billion by 2024 (Statista).
- This growth is driven by the increasing demand for IT services outsourcing, enabling companies to concentrate on core strengths while benefiting from TSO providers’ expertise.
- Businesses of all scales, from small enterprises to large corporations, use TSO services to efficiently and economically handle their IT requirements.

Competitive advantage
- Cost Savings: Outsourcing IT functions to TSO providers leads to substantial cost reductions compared to maintaining an internal IT team.
- Specialized Expertise: TSO companies boast skilled technicians proficient in various technologies, enabling competitors to tap into specialized knowledge and stay abreast of industry trends.
- Efficiency & Focus: By entrusting IT operations to TSO providers, competitors can concentrate on core business activities while the provider handles IT lifecycles, infrastructure optimization, and proactive monitoring.
SIS Global’s Climate Vision: Achieving Net-Zero by 2050
At SIS Global, we are proud to align our operations with the global 1.5°C climate ambition. This means taking bold steps to halve our emissions by 2030 and achieve net-zero emissions by 2050. These commitments reflect our responsibility to combat climate change and secure a sustainable future for generations to come.
We have a clear plan to reduce emissions across all areas of our business, from vehicles and electricity usage to employee commuting, business travel, and the goods we purchase. Here’s how we’re making it happen:
Cutting Vehicle Emissions
We aim to reduce vehicle emissions by 50% between 2025 and 2030.
Key initiatives include:
- Optimizing transportation routes to save fuel.
- Reducing unnecessary trips and consolidating journeys.
- Promoting eco-driving practices like turning off engines when idle.
- Transitioning to fuel-efficient and low-emission vehicles.
- Implementing a fleet management system to monitor fuel use.
- Conducting regular maintenance to keep vehicles efficient.
Reducing Electricity Consumption
We are committed to cutting electricity use by 60% from 2026 to 2030.
Key actions include:
- Using natural light to reduce reliance on artificial lighting.
- Turning off lights, devices, and appliances when not needed.
- Switching to renewable energy sources:
- Purchasing Renewable Energy Certificates (RECs) for 50% of our energy needs.
- Investing in on-site solar projects to meet 30% of our energy demand.
Sustainable Procurement Practices
We aim to reduce emissions from the goods and supplies we purchase by 50% by 2030.
Key measures include:
- Avoiding unnecessary purchases and optimizing resource use.
- Sourcing recycled and eco-friendly products.
- Collaborating with suppliers to achieve shared sustainability targets, aiming to engage 50% of them in climate initiatives.
- Using supplier scorecards to track and promote environmental performance.
Tracking Progress and Driving Accountability
Reaching these ambitious goals requires precise monitoring and reporting. We will use data-driven tools to measure emissions, track our performance, and continually improve.
At SIS Global, we believe every business has a role to play in protecting the planet.
Our comprehensive emission reduction plan reflects our commitment to sustainability while delivering long-term value to our partners.
Together, we can create a cleaner, greener, and more sustainable future.
Our milestones






Active Teams

Delivered Field Jobs

Projects

Daily Operations

clients Served


Idarat TSO Technical Support services
-HR essential functions Development
-HR Sourcing & Personnel recruitment
-Recruitment Process Outsourcing (RPO)
-Personnel development planning and execution
-Technical Training
-Customer workshop includes:
- ON Job Training (OJT)
- Prepare field resources for the Vendor
-Technical Assessment Consulting Services (operational & Customer)
-Individual Performance Management according to defined Personal Targets and performance metrics

Who can benefit the most from Idarat TSO services?
Explore the advantages of Idarat’s TSO services designed for large enterprises, government agencies, medium-sized businesses, and niche industries.

Large Enterprises
Idarat’s TSO solutions are tailored for large corporations grappling with complex IT systems. Experience our cost-effectiveness, streamlined operations, and specialized IT support.

Medium-Sized Businesses
Idarat TSO empowers medium-sized businesses with cost-efficient IT outsourcing. Improve performance and save resources by partnering with Idarat TSO.

Companies Seeking Operational Efficiency
Idarat TSO’s proactive IT management reduces downtime and boosts efficiency for all businesses.
Stay operational with our reliable IT support.

Government Agencies
Government entities in Saudi Arabia and the Middle East trust Idarat TSO for IT lifecycle management and cutting-edge solutions.
Benefit from our enhanced security, efficiency, and industry insights.

Businesses in Niche Industries
Idarat TSO’s expertise benefits niche industries with specific IT needs.
Stay ahead with our tailored solutions and expert guidance.

ICT Players
Idarat TSO is a vital part of the ICT sector, supporting Mobile Operators, Telco companies, IT firms, and Enterprises.
We help you access specialized IT services for optimized operations and industry-leading expertise.
Who can benefit the most from
Idarat TSO services?
Explore the advantages of Idarat’s TSO services designed for large enterprises, government agencies, medium-sized businesses, and niche industries.
By aligning your organisation’s specific needs and goals with the capabilities of an HCM solution, you can unlock significant value, empower your HR team, and gain a competitive edge in the marketplace.
Why Choose Idarat TSO for Your
Technical Services Operations Development?
Choose Idarat TSO for your technical services operations development and experience our organizational agility,ensuring rapid adaptation to your changing needs. Our highly qualified staff delivers top-tier services, equipped with expertise in diverse technologies for seamless operations. Customer satisfaction is our utmost priority, surpassing expectations with reliable and effective solutions. With a proven track record of success across industries, you can trust us to provide tailored services that propel your business forward. Our deep industry expertise keeps you ahead with cutting-edge solutions and best practices, making Idarat TSO the perfect partner for your technical services operations.
Our promise & values at Idarat TSO
At Idarat TSO, we promise to deliver high-quality services with a focus on efficiency and accountability. Our dedicated staff is committed to ensuring the fastest possible time to market for your projects, all while maintaining Total Cost of Ownership (TCO) in mind. We uphold values of excellence, transparency, and reliability in every aspect of our operations. Count on Idarat TSO to provide innovative solutions, personalized service, and a partnership built on trust and mutual success.
Trust Idarat TSO for reliable and innovative solutions tailored to your specific needs.
Our expertise & history
Idarat TSO is a brand of Saudi Intelligent Solutions LLC, offered Technological service solutions to the SIS group and clients, since 2007 in the Saudi market. At Idarat TSO, we bring expertise and a strong history of successful partnerships with industry giants like Ericsson and Nokia in Saudi Arabia, Egypt, and Jordan. Our track record speaks volumes, having completed over 6000 field activities across 2200 GSM sites in Saudi Arabia alone. In Jordan, we have executed more than 2600 activities across 1057 sites. This extensive experience demonstrates our deep understanding of the telecommunications landscape and our ability to deliver exceptional services efficiently and effectively.
How can Technical Services Operations
( TSO ) benefit your business?
In today’s competitive Middle Eastern landscape, maximizing operational efficiency and controlling costs are necessary for businesses.
As Idarat TSO experts, we understand these challenges and see how partnering with a TSO oraganisation can significantly benefit your organization. Here’s how our services can directly translate to tangible advantages for your business.

Reduces Costs
Idarat TSOs effectively address the challenge of IT personnel retention in the ICT sector. Our comprehensive IT lifecycle management, covering deployment, maintenance, repairs, and upgrades, eliminates the need for your IT staff.
This results in significant savings on salaries, benefits, and training costs.
For instance, a Dubai-based partner experienced a 20% reduction in their IT budget by outsourcing maintenance to our TSO team.

Enhanced Expertise
Partner with Idarat TSOs, experts in attracting and retaining top-tier IT talent.
Forget the trouble of finding and keeping specialized IT staff, especially for niche technologies.
Our highly skilled technicians, deeply versed in various technologies, stay informed of industry trends to guarantee your systems are always cutting-edge.
This unparalleled expertise ensures up-to-date systems without the complexities of hiring and retaining niche technology staff.

Improved Efficiency
Experience the heightened efficiency brought by our expertise in technology infrastructure optimization.
We proactively monitor systems, resolving issues before they escalate and ensuring uninterrupted business operations.
Notably, a Saudi Arabian client utilising our TSO services reported a remarkable 30% decrease in IT-related downtime.
Trusted by 300+ Clients
SIS Global since 2007 have been trusted by many premiere clients
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Idarat TSO for Technical Services Operations
Idarat HCM, as part of SIS Global, delivers complete 360-degree Human Capital Management services and solutions.
With our innovative approach, we revolutionize HR processes to drive efficiency, increase productivity and maintain TCO.