Idarat BPO Services
Customer Success Solutions

Customer Success Solutions

Improve customer lifetime value and foster stronger bonds with IdaratBPO’s Customer Success expertise. Retaining customers proves to be more efficient than acquiring new ones, and deepening product adoption plays a vital role in customer retention. Our experienced Customer Success representatives utilise data-driven strategies to proactively engage with your customers, increasing adoption rates and enhancing lifetime value.

Digital Success

Our Digital Success team specialises in using digital channels and tools to enhance customer satisfaction, drive product adoption, and maximise lifetime value.

Pooled Success

Benefit from our Pooled Success approach, where resources and expertise are pooled to provide comprehensive support and guidance to your customers, ensuring their success with your products or services.

Scaled Success

Trust our Scaled Success specialists to develop scalable customer success strategies tailored to meet the evolving needs of your growing customer base, ensuring consistent and efficient support across all stages of the customer journey.

Enterprise Success

Our Enterprise Success team is dedicated to serving the unique needs of your enterprise-level customers, providing personalised attention and strategic guidance to drive their success and loyalty.

Elevate your customer support experience with IdaratBPO’s industry-leading Customer Support and productivity services. Managing customer support can pose challenges, especially for emerging businesses with evolving products and services. However, our extensive expertise and strong network of talent from top-tier companies enable us to alleviate this burden for you. Through our dedicated BPO teams, we consistently deliver service level agreements (SLAs) comparable to those achieved by teams in higher-cost countries, all while minimising effort and costs for our clients.

Serving You Globally

Offices in 9 Countries

Egypt

Egypt

Jordan

Jordan

Palestine

Palestine

UAE

UAE

Saudi Arabia (HQ)

Saudi Arabia (HQ)

UK

Australia

Australia

Tanzania

Tanzania

Philippines

Philippines

Trusted by 300+ clients

SIS Global since 2007 have been trusted by many premiere clients

Trusted by 100+ Industry Leaders

Idarat HCM and SIS Global over 17 years have provided solutions to many premiere partners

Latest News

January 16, 2025

Transform Your Business with Idarat HCM Services: Pioneering Human Capital Excellence

Helping your team perform at their best can take your business from good to great. SIS Global’s Idarat HCM offers easy-to-use solutions […]

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January 11, 2025

The Best HCM Solutions for Modern Enterprises: How SIS Global Leads the Way

Human Capital Management (HCM) is a cornerstone of organizational success in modern business. With companies striving to streamline HR processes, enhance employee […]

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January 11, 2025

What is the HCM system? The Power of Your Workforce

As businesses face increasing pressure to adapt quickly and effectively to ever-changing market demands, the ability to manage human capital becomes a […]

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January 11, 2025

Transforming Workforce Management: How SIS Global Leads as a Premier HCM Company

Are you struggling to manage your workforce effectively in today’s fast-paced business environment? Human Capital Management (HCM) is no longer a “nice-to-have” […]

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