Idarat TSO Technical
operations & maintenance managed services

Idarat TSO’s Technical Operations and Maintenance Managed Services offer comprehensive solutions to ensure the smooth and efficient functioning of your technical infrastructure. Our expert team provides round-the-clock monitoring, preventive maintenance, and prompt troubleshooting to minimise downtime and maximise performance. By leveraging advanced tools and methodologies, we proactively manage and maintain your systems, from IT networks and power systems to security and access control systems. Our services are designed to enhance operational efficiency, extend the lifespan of your equipment, and ensure compliance with industry standards. With Idarat TSO, you can trust that your technical operations are capable, allowing you to focus on your core business objectives while we take care of the rest.

Maintaining robust and secure technology infrastructure is crucial in the rapidly advancing IT industry.

Idarat TSO offers specialised managed services to ensure your business remains efficient and secure.

Cyber-Security Managed Service

Advanced security solutions to protect your digital assets from evolving cyber threats, including malware, ransomware, and phishing attacks.
Continuous monitoring and threat detection to identify and mitigate potential vulnerabilities before they can be exploited.
Implementation of robust security protocols, regular security audits, and compliance management to safeguard your organization’s data and maintain regulatory standards.

IT Managed Service

Comprehensive management of your IT infrastructure, including proactive monitoring, regular maintenance, and rapid issue resolution.
Customisable service plans tailored to meet the specific needs of your business, ensuring optimal performance and minimal downtime.
Expert support for network management, data backup and recovery, software updates, and hardware maintenance, providing a seamless IT environment.

As the telecommunications industry continues to evolve, the need for dependable and efficient management of core infrastructure has never been greater.

Idarat TSO excels in delivering specialised managed services that guarantee the seamless operation of your telecom networks.

Managed Service of Core Locations

Comprehensive management of core network locations, ensuring optimal performance and reliability.
Proactive monitoring, regular maintenance, and prompt troubleshooting to minimize downtime and enhance network stability.

Managed Service for BTS; L1 Field Maintenance, Front Office Services, and NOC Services

End-to-end management of Base Transceiver Stations (BTS), including Level 1 field maintenance for immediate issue resolution.
Front office services for customer interaction and support, along with Network Operations Center (NOC) services for real-time network monitoring and management.

Managed Services of Towers and Their Civil Construction

Expert management of telecom towers and their civil construction, ensuring structural integrity and compliance with industry standards.
Regular inspections, maintenance, and repair services to uphold the safety and functionality of tower infrastructure.

Managed Services of GSM Sites Electromechanical

Comprehensive electromechanical management of GSM sites, covering power systems, HVAC, and other critical components.
Routine maintenance and emergency repairs to ensure the uninterrupted operation of GSM networks.

In an industry where uninterrupted power is paramount, Idarat TSO stands as a cornerstone of reliability and excellence. We offer specialised managed services tailored to power stations, ensuring the smooth operation of LV/MV/DG systems. Additionally, our expertise extends to the maintenance of solar systems, where we actively monitor and optimise performance to harness renewable energy efficiently. Trust Idarat TSO to provide comprehensive solutions that uphold the integrity of your power infrastructure and drive sustainable energy practices.

Managed Service of Power Stations (LV/MV/DG)

Comprehensive management of power stations, covering low voltage (LV), medium voltage (MV), and diesel generator (DG) systems.
Proactive monitoring, regular maintenance, and swift troubleshooting to minimise downtime and ensure reliable power supply.

Maintenance of Solar Systems

Expert maintenance services for solar energy systems, including panels, inverters, and battery storage.
Routine inspections, cleaning, and optimisation to maximise energy production and longevity of solar installations.

Idarat TSO leads the charge of enterprise operations with a suite of innovative solutions spanning MEP, data center management, telecommunications infrastructure, and more.

Managed Services for Passive Scope for DC Locations (MEP)

Comprehensive management of MEP systems within data center facilities, including HVAC, electrical distribution, and plumbing.
Proactive monitoring, routine maintenance, and rapid response to issues to optimise the efficiency and reliability of MEP infrastructure.

Managed Services for Passive Scope for DC Locations (Core)

Expert management of core infrastructure components within data centers, such as racks, cabling, and connectivity.
Regular inspections, cable management, and troubleshooting to ensure the integrity and performance of core systems.

Managed Services for Passive Scope for DC Locations (Environmental)

Specialised management of environmental factors impacting data center operations, including temperature, humidity, and air quality.
Continuous monitoring, adjustments, and maintenance to create optimal environmental conditions for sensitive equipment and data storage.

Serving You Globally

Offices in 9 Countries

Egypt

Jordan

Palestine

UAE

Saudi Arabia (HQ)

UK

Australia

Tanzania

Philippines

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